Customer Care
Monday - Friday: 8:00 - 18:00

Partner Support
Monday - Friday: 9:00 - 17:00

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<p id="isPasted">Occasionally, orders may take a bit longer to arrive due to circumstances beyond our control. Please watch for your dispatch notification email, which will include tracking details and an estimated delivery date.</p><p>If you selected an instalment plan, please note that the full order is shipped after the first payment. The second, third, and fourth payments are simply to complete the balance; no additional shipments are sent each month in this case.</p>

Occasionally, orders may take a bit longer to arrive due to circumstances beyond our control. Please watch for your dispatch notification email, which will include tracking details and an estimated delivery date. If you selected an instalment plan, p

Where is my Juice Plus+ parcel?

Shipping and Deliveries

Are the Juice Plus+ products organic?

Do the Juice Plus+ products contain any synthetic ingredients?

How many portions of fruit and vegetables are in the Essentials FBV Capsules?

Are the Juice Plus+ products vegan or vegetarian?

Are the Juice Plus+ products Kosher certified?

What does Juice Plus+ do in relation to the environment and sustainability?

Why is the shelf life of the products I received so short?

Can I consume the Juice Plus+ products after their expiration?

How long can a product last after being opened?

Are the Juice Plus+ products compatible with pregnancy?

Are the meal replacement products (Shakes, Bars, Soups) compatible with pregnancy?

Are the Juice Plus+ products suitable for babies or toddlers?

Are the Juice Plus+ products suitable for children or teenagers?

Can I consume the Juice Plus+ products if I have specific medical conditions?

Can I consume the Juice Plus+ products if I take medications?

Can I consume the Juice Plus+ products if I have allergies or intolerances?

Can I consume the Juice Plus+ products if I have an intolerance to gluten?

Can I consume the Juice Plus+ products if I have an intolerance to lactose?

Is there any grapefruit in the Fruit, Vegetable, and Berry Capsules?

What products are included in the full Juice Plus+ range?

How should Juice Plus+ Control be consumed?

About our Products

How long does Juice Plus+ delivery take?

Which countries does Juice Plus+ ship to?

Who delivers my Juice Plus+ order?

How much are the Juice Plus+ shipping costs?

How do I track my Juice Plus+ delivery?

How do I change my delivery address with Juice Plus+?

What should I do if my Juice Plus+ package is marked as delivered but I haven't received anything?

I am a new customer. How can I find my Parter?

Why can’t I see the name of my Partner when shopping with Juice Plus+?

Where can I find my previous orders?

Will I receive an order confirmation after placing my order?

Can I add a product to an order that has already been paid for?

Can I rush the upcoming shipment?

Can I delay the upcoming shipment?

Can I change the name on a Juice Plus+ order?

Can I change the products in a subscription?

How can I update payment information?

How do I cancel my Juice Plus+ subscription?

Can I set my Juice Plus+ subscription to cancel in the middle of the instalment cycle?

Can I pay the remaining balance on an active Juice Plus+ subscription and cancel it?

I have set my subscription to cancel, but the status shows as ‘active’. Is something wrong?

Why can’t I cancel my subscription?

How do I return my Juice Plus+ order?

What is the return processing time for Juice Plus+?

Will I be refunded for the return shipping costs?

I sent my Juice Plus+ order back yesterday. Can I get the refund now?

Managing your Orders

Do I need an account to buy Juice Plus+ products online?

What are the benefits of creating a Juice Plus+ account?

How can I access my orders if I have not set a password for my account?

What should I do if I forgot my Juice Plus+ password?

What is Juice Plus+ Privacy Policy?

How do I subscribe or unsubscribe from the Juice Plus+ email list?

How can I update my personal details on my Juice Plus+ account?

Where can I see my recurring Juice Plus+ subscription?

Can I change the name of the account holder?

Managing your Account

Which payment methods does Juice Plus+ accept?

Can I change my payment method after placing an order with Juice Plus+?

How can I update payment information for future instalments?

Why have I been charged again for my order?

Why am I still being charged after returning my Juice Plus+ order?

Why was I charged and sent a new order?

I have placed a Juice Plus+ order and selected ‘bank transfer’ as a payment method. Why has the order not been shipped yet?

How can I request an order invoice from Juice Plus+?

How can I retry a failed payment?

Billings and Payments

How can I sign up to become a Juice Plus+ Partner?

Do I need to become a Juice Plus+ partner to purchase products?

What are the benefits of being a Juice Plus+ Partner?

What commission can I earn as a Juice Plus+ Partner?

Where can I find training and resources?

How can I place orders for my customers with Juice Plus+?

Where do I find my personal Juice Plus+ landing page link?

How do I sign up a new team member?

Can I change my Juice Plus+ sponsor?

What is the Juice Plus+ Back Office?

How do I change my Partner account information in the Back Office?

How can I renew my Juice Plus+ Partner membership?

How do commissions get paid for Juice Plus+ Partners?

How do I reset my Juice Plus+ Partner account password?

How do I update my Partner Bank Account details?

Where can I find my commission statement?

Where can I find my fee invoice?

Being a Juice Plus+ Partner

Where is my Juice Plus+ parcel?Updated 3 months ago