Customer Care
Monday - Friday: 8:00 - 18:00

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Monday - Friday: 9:00 - 17:00

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<p>You will receive an email confirmation with your customer reference number after the order has been placed. If you do not receive it within 1 hour, please make sure to also check your junk/spam folder. <a href="https://uk.juiceplus.com/pages/how-can-we-help-you">Contact our Customer Service Team</a> if you still have not received it.</p>

You will receive an email confirmation with your customer reference number after the order has been placed. If you do not receive it within 1 hour, please make sure to also check your junk/spam folder. Contact our Customer Service Team if you still h

Will I receive an order confirmation after placing my order?

Managing your Orders

Are the Juice Plus+ products organic?

Do the Juice Plus+ products contain any synthetic ingredients?

How many portions of fruit and vegetables are in the Essentials FBV Capsules?

Are the Juice Plus+ products vegan or vegetarian?

Are the Juice Plus+ products Kosher certified?

What does Juice Plus+ do in relation to the environment and sustainability?

Why is the shelf life of the products I received so short?

Can I consume the Juice Plus+ products after their expiration?

How long can a product last after being opened?

Are the Juice Plus+ products compatible with pregnancy?

Are the meal replacement products (Shakes, Bars, Soups) compatible with pregnancy?

Are the Juice Plus+ products suitable for babies or toddlers?

Are the Juice Plus+ products suitable for children or teenagers?

Can I consume the Juice Plus+ products if I have specific medical conditions?

Can I consume the Juice Plus+ products if I take medications?

Can I consume the Juice Plus+ products if I have allergies or intolerances?

Can I consume the Juice Plus+ products if I have an intolerance to gluten?

Can I consume the Juice Plus+ products if I have an intolerance to lactose?

Is there any grapefruit in the Fruit, Vegetable, and Berry Capsules?

What products are included in the full Juice Plus+ range?

How should Juice Plus+ Control be consumed?

About our Products

How long does Juice Plus+ delivery take?

Which countries does Juice Plus+ ship to?

Who delivers my Juice Plus+ order?

How much are the Juice Plus+ shipping costs?

Where is my Juice Plus+ parcel?

How do I track my Juice Plus+ delivery?

How do I change my delivery address with Juice Plus+?

What should I do if my Juice Plus+ package is marked as delivered but I haven't received anything?

Shipping and Deliveries

I am a new customer. How can I find my Parter?

Why can’t I see the name of my Partner when shopping with Juice Plus+?

Where can I find my previous orders?

Can I add a product to an order that has already been paid for?

Can I rush the upcoming shipment?

Can I delay the upcoming shipment?

Can I change the name on a Juice Plus+ order?

Can I change the products in a subscription?

How can I update payment information?

How do I cancel my Juice Plus+ subscription?

Can I set my Juice Plus+ subscription to cancel in the middle of the instalment cycle?

Can I pay the remaining balance on an active Juice Plus+ subscription and cancel it?

I have set my subscription to cancel, but the status shows as ‘active’. Is something wrong?

Why can’t I cancel my subscription?

How do I return my Juice Plus+ order?

What is the return processing time for Juice Plus+?

Will I be refunded for the return shipping costs?

I sent my Juice Plus+ order back yesterday. Can I get the refund now?

Do I need an account to buy Juice Plus+ products online?

What are the benefits of creating a Juice Plus+ account?

How can I access my orders if I have not set a password for my account?

What should I do if I forgot my Juice Plus+ password?

What is Juice Plus+ Privacy Policy?

How do I subscribe or unsubscribe from the Juice Plus+ email list?

How can I update my personal details on my Juice Plus+ account?

Where can I see my recurring Juice Plus+ subscription?

Can I change the name of the account holder?

Managing your Account

Which payment methods does Juice Plus+ accept?

Can I change my payment method after placing an order with Juice Plus+?

How can I update payment information for future instalments?

Why have I been charged again for my order?

Why am I still being charged after returning my Juice Plus+ order?

Why was I charged and sent a new order?

I have placed a Juice Plus+ order and selected ‘bank transfer’ as a payment method. Why has the order not been shipped yet?

How can I request an order invoice from Juice Plus+?

How can I retry a failed payment?

Billings and Payments

How can I sign up to become a Juice Plus+ Partner?

Do I need to become a Juice Plus+ partner to purchase products?

What are the benefits of being a Juice Plus+ Partner?

What commission can I earn as a Juice Plus+ Partner?

Where can I find training and resources?

How can I place orders for my customers with Juice Plus+?

Where do I find my personal Juice Plus+ landing page link?

How do I sign up a new team member?

Can I change my Juice Plus+ sponsor?

What is the Juice Plus+ Back Office?

How do I change my Partner account information in the Back Office?

How can I renew my Juice Plus+ Partner membership?

How do commissions get paid for Juice Plus+ Partners?

How do I reset my Juice Plus+ Partner account password?

How do I update my Partner Bank Account details?

Where can I find my commission statement?

Where can I find my fee invoice?

Being a Juice Plus+ Partner

Will I receive an order confirmation after placing my order?Updated 3 months ago