Billings and Payments
Which payment methods does Juice Plus+ accept?
You can choose from several secure online payment options. Keep in mind that the availability of certain options may vary depending on your country. In the UK, we currently accept:. Most EMEA markets support:. Bank Transfer may be used as a payment m
Can I change my payment method after placing an order with Juice Plus+?
Once your subscription has been set up, it's not possible to switch the payment method (e.g., from card to bank transfer or Klarna). If you wish to use a different payment method, you’ll need to cancel your existing subscription and create a new one
How can I update payment information for future instalments?
You can update your saved payment details at any time. Simply:. Alternatively, contact the Juice Plus+ Customer Service Team, making sure you have your customer ID and order number ready.
Why have I been charged again for my order?
You may have been charged again because your order is set up as a recurring subscription, rather than a one-time purchase. This can happen in a few situations:. *Please note: Superfood Powder (30 servings) and Luminate (15- and 30-servings) can be pu
Why am I still being charged after returning my Juice Plus+ order?
Please allow up to 14 business days from the date your return is delivered to our warehouse for the return to be processed. Any instalment payments scheduled during this period will still be charged as originally planned. Once the return is verified
Why was I charged and sent a new order?
This typically means your order was placed as a subscription rather than a one-time purchase. To confirm:. If you’re unsure or need further help, feel free to contact our Customer Care Team.
I have placed a Juice Plus+ order and selected ‘bank transfer’ as a payment method. Why has the order not been shipped yet?
If you selected bank transfer as your payment method, your order will only be shipped once the funds have been received and matched to your order. Key things to know:. If more than four (4) business days have passed and the payment still hasn’t been
How can I request an order invoice from Juice Plus+?
To request an order invoice, contact our Customer Care Team using one of the methods below, and we can have this sent to your email address:
How can I retry a failed payment?
For subscription orders paid by card, please note that our system will automatically retry any failed payments for up to 30 days from the original due date. If you’d like to retry a payment manually or for payment failures requiring updated bank acco